Privacy Policy

Last updated: 2026-11-12

Who is responsible

I am Jochen Lillich, trading as Monospace Mentor. I am the data controller for the personal data I use to run the website, community, teaching, memberships and coaching described here.

Business address: 13 Connawood Drive, Bray A98 C434, Ireland

Privacy contact: hello@monospacementor.com

What I use and why

Enquiries: your name, contact details and messages, to respond to you. The legal basis is taking steps at your request before a contract, or my legitimate interest in answering other enquiries.
Community accounts: your email, username, profile and contributions, to provide the community service under our agreement. Moderation and security records support my legitimate interest in keeping the community safe.
Memberships, teaching and coaching: contact details, bookings, membership status, information you share about your learning goals, and notes from our interactions, to deliver the services you request. The legal basis is performing our contract.
Payments and accounting: customer references, transaction and invoice records, to administer purchases and meet accounting and tax obligations. The legal bases are performing our contract and complying with legal obligations.
Newsletter: your email address, to send the updates you subscribe to through my marketing email provider. The proposed legal basis is consent. You can unsubscribe using the link in an email or by contacting me; this does not stop necessary account or purchase messages.
Website operation and statistics: Neither my web hosting provider nor the website analytics service I use tracks personal information about your visits.

Most information comes directly from you. Service providers also supply account or transaction information needed to administer services.

Contact and billing information needed for an account or purchase is required to provide that service or meet legal obligations. Without it, I may be unable to create your account or fulfil your purchase. Optional profile details and newsletter signup are not conditions of paid membership.

Who receives information

Services used for this offer include:

Netlify: website hosting and delivery.
Buttondown: newsletter subscriptions and delivery.
Stripe: payment processing.
Plausible: visitor statistics.
YouTube and Bunny/Mediadelivery: embedded video delivery on some pages.

Public community posts and public profile details can be seen and copied by others. Do not post confidential information or personal data you are not entitled to share.

I may disclose information where required by law. Providers may also process data under their own legal responsibilities; their roles must be identified in the completed notice.

Cookies, analytics and embedded content

Community login and preference features may use cookies or similar storage. Embedded videos can connect your browser to the video provider and disclose technical information when they load.

Reading this notice or using the website does not, by itself, give consent to optional tracking or marketing.

International transfers

None of your personal data is processed outside the European Economic Area.

How long information is kept

I keep information only as long as needed for the stated purpose and applicable legal requirements:

Community records: account and profile information is kept while your account is active, then deleted or anonymised within 30 days of closure. Public contributions may remain to preserve discussions, with identifying information removed. Moderation records are kept for 12 months after an incident is resolved.
Correspondence and teaching: routine enquiries are kept for 12 months after the last contact; coaching correspondence and notes for 12 months after the engagement ends. Any private session recordings are deleted within 30 days of the session unless a longer access period is agreed. Newsletter details are kept while you subscribe, and evidence of consent for 12 months after unsubscribing. A minimal unsubscribe record is kept for as long as I send the newsletter, so that your preference continues to be respected.
Financial records: invoices, transaction and accounting records are kept for six years after the end of the relevant tax year, or longer where tax law or an ongoing Revenue inquiry requires it.
Technical records: identifiable security and access logs are kept for up to 14 days, and any identifiable visitor-statistics records for up to 12 months. Deleted information may remain in routine backups for up to 90 days before being overwritten. If a backup is restored, relevant deletions are reapplied.

Specific records needed for an existing complaint, dispute or legal claim may be kept until it is resolved. During that time, their use is restricted to handling the matter and meeting legal obligations.

Your choices and rights

Email hello@monospacementor.com to request access, correction, deletion, restriction or a portable copy of your personal data, where the relevant right applies. You can object to processing based on legitimate interests and to direct marketing. You can withdraw consent at any time without affecting the lawfulness of earlier processing.

Some records may need to be retained to meet legal obligations. I may need to verify your identity and will normally respond to rights requests within one month.

You can complain to the Irish Data Protection Commission or another competent data-protection authority, including the authority where you live or work.

Changes to this notice

I will publish updates with a revised date and notify affected people of material changes where required. A notice update does not itself provide consent or a new legal basis for processing.